- B.S., Bradley University, 1997
- M.A., Northern Illinois University, 2001
- Ph.D., Arizona State University, 2005
Dr. Cliff Scott is a Professor in Communication Studies. His research examines the relationships among formal and informal organizational communication processes, high reliability organizing, identity, and occupational safety. Much of his research focuses on how post incident discussion among first responders enables and constrains their capacity to learn from emergency incidents and continuously improve the safety and reliability of their operations. Dr. Scott’s research appears in a variety of journals, including Communication Theory, Human Resource Management, Management Communication Quarterly, Human Relations, Journal of Applied Communication Research, Safety Science, and the American Journal of Health Behavior. His areas of interest include occupational safety and reliability seeking organizations, workplace meetings, especially the use of debriefs to enhance organizational learning and continuous improvement, organizational socialization and communication audits. Dr. Scott frequently teaches courses that include organizational communication, leadership communication, communication theory, advanced qualitative data analysis, risk, crisis, & organizational reliability, and leadership training & organizational development. Read more about Dr. Scott.